Privacy Policy

We value your privacy and want you to understand how we seek to protect it when you interact with our website, eemeurope.org. We would like to explain our privacy policy to you in human terms and we trust that if you have any further questions, you will contact us at [email protected].

First off, you should know that we have no intention to use whatever information we may collect from you for commercial purposes, and we do not pass on your personal information to any third parties unless a third party needs to be involved so that the order you placed on our website can be processed and shipped to you.

We only collect information that is necessary for the fulfillment of your order. This includes your first name and last name, shipping address, email, and phone number.  Additionally, we collect some information for statistical/analytics purposes. This includes your IP address, information about what pages you interact with, your device and browser information, etc. Such information helps us improve your user experience. Unlike your personal details, this technical data is collected using cookies. You can read more about this (and the types of cookies used) in our Cookie Policy.

We store the information we collect only for as long as it is necessary given our Terms of Service as well as our Terms of Use.

As a US-based non-profit organization we store your information outside the European Economic Area on servers in the United States. If you are placing an order on our website, we will also have to pass on your information to our affiliates in Europe, depending on your country. This is only so that they can send the books you ordered to your address. In any case, whenever we transfer your data, we make sure to use technical solutions that make it safe ( secure servers, SSL encryption) and that allow access only for those who need it (in order to process your order).

Your personal data belongs to you. You  have the right to find out more about how we process your personal data, change the information you shared with us, download or delete your data or to exercise any other right that falls within the scope of GDPR. Please contact us at [email protected] with your requests.

Further information

EEM’s data controller is Mrs. Kathy Knox. You can contact her by writing to Eastern European Mission, PO Box 55245, Hurst, TX 76054 (USA) or by email at [email protected]. Before you do, here’s a few more items you may have been wondering about:

  • We only process the personal information you have provided us with. This information is used to fulfill your order(s) and/or to reply to your inquiries.
  • We also retain your information after we have processed (and shipped) your order and/or replied to your inquiry in order to protect our own business interests. The server log information is retained for 4 weeks. Your order information is kept in our database for up to 5 years to protect us from fraud or abuse (in keeping with our Terms of Service). Your inquiries are retained for up to 3 months after which they have been resolved.
  • We do not receive information about you from third parties.
  • We have no reason to ask for what is called sensitive personal information. Please do not send us anything that would fall under this category.
  • This Privacy Policy is accompanied by our Cookie Policy, Terms of Service, and Terms of Use. Please be sure to check those out, too.
  • We use third-party servers. Our provider is called Cloudways and you can access  their privacy policy here. The website server automatically logs information such as your IP address, the pages you visited, and the information about your browser and operating system. This information is used for security purposes and to ensure that both the server and our website remain uncompromised.
  • Our third-party email provider is Google Inc. and their privacy policy is available here. Whatever information you send us by email is stored on Google’s servers in the United States.
  • Our order fulfillment service provider is Megaventory Inc. You can view their privacy policy here.

This Privacy Policy was last updated on December 12, 2022.